Returns & Exchanges
At Passionfruit Sensuality Shop, we want you to feel confident and empowered in your purchase. If your selection isn't the perfect fit, we offer a 30-day return window for items in original, unworn condition with all security tags attached.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all labels and hygiene seals are intact to qualify for a full refund.
Ship the Items
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing